Job Description

Handle customer inquiries and provide accurate information in a professional manner. Manage customer requests, complaints, and follow-ups efficiently. Ensure a high level of customer satisfaction through excellent service quality. Coordinate with internal teams to resolve technical or service-related issues. Maintain accurate customer records and report daily activities to the team leader..

Requirements:

Bachelor’s degree (any related field). Minimum 1 year of experience in customer service (telecom or call center experience is a plus). Excellent communication and problem-solving skills. Good command of English (spoken and written). Ability to work effectively under pressure and within a team.