- Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives. - Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers. - Develops unique training programs to fulfill workers' specific needs to maintain or improve job skills. Creates and/or acquires training procedure manuals, guides, and course materials. - Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos. - Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements. - Assesses training materials prepared by instructors. Evaluates program effectiveness through assessments, surveys, and feedback. - Maintains knowledge of the latest trends in training and development. - Prepares and implements training budget; maintains records and reports of expenses. - Performs other related duties as required. .
- Bachelor’s Degree in any discipline. - Years of experience: 2 To 4 Years. - Real estate experience preferred. - Proven experience as a Training Specialist, or similar role - Strong interpersonal & Leadership skills. - Good written and verbal communications skills.